India Chapter
Policy effective September 5, 2024
1. Introduction
The ACFE is committed to protecting personal information that it collects and uses regarding our members, customers, website users, and other respective parties. This Privacy Policy outlines why we collect your information, what type of information we collect, how we collect, use, and safeguard your data, as well as your rights concerning your personal information.
2. Purpose for information collection
To manage your membership and provide you with educational and networking opportunities, we need to collect various types of data. We use your personal information to identify when you joined or left the ACFE, whether you have passed the Certified Fraud Examiner (CFE) Exam and met the qualifications to obtain the CFE credential, whether you have met your Continuing Professional Education (CPE) requirements and for similar membership management practices, which courses or professional networking opportunities have you attended, your feedback regarding future Chapter activities, etc. The CFE credential is an achievement that the public relies on to identify a person with anti-fraud experience, knowledge and professionalism, so we also have a duty to the public to verify whether you are a CFE in good standing.
Additionally, we provide a host of live and virtual trainings, workshops, conferences, online learning and other anti-fraud educational materials. We collect your information to process your event registrations, purchases, issue refunds and provide other services functions. It is also necessary to collect transactional data to meet our accounting, tax and regulatory requirements. We also send you communications about events, our newsletter, and new courses to fulfil your CPE requirements. We understand that communicating with you is a privilege, not a right, and we work hard to be efficient and only send such messages that we think you will be interested in.
3. Information We Collect
Most of the data we collect comes from what you provide to us directly. We may collect the following types of information:
A. Personal Information: This may include name, contact information (phone, email, physical address, phone number, etc.), payment information, previous registration to events, employer, job title and professional interests, and any other details you provide when registering for our services or subscribing to our newsletters. When necessary, we also collect information from you to verify that you meet the qualifications set by the Governing Board to become a member or a ACFE India Chapter, which can include work and educational history, professional references and character information.
B. Usage Data: Information about how you interact with our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar tracking technologies. More specifically:
a. Website and email navigational behavior
We use a third-party email service to collect information on how you interact with communications we send you, such as whether you click on a link in an email or how you navigate on our website. We use this navigational data, along with information that you have provided about your professional interests, to build a user profile. The purpose of this profile is to help us send useful information that is tailored to your professional field and interests while eliminating unwanted or unhelpful messages. This helps us be efficient in how we communicate with you and limit the number of messages you receive from us. This information is collected through the use of cookies and you can choose to block these cookies if you wish (see below).
b. Cookies and activity tracking
Cookies are small text files placed on your computer by websites that you visit to provide certain website functionality and provide information to the site owners. We use cookies to improve our marketing, including tracking activity to/from other websites. We also use cookies to improve technical administration of our website. You can choose to have your computer warn you each time a cookie is placed on your computer, or you can choose to block all cookies. This is done through your internet browser settings. Each browser is different, so refer to your browser’s help menu to learn how to modify cookies. Our website does not support Do Not Track signals.
c. Search engine logging
We use a third-party service to provide search functions on our website. This service allows us to analyze search traffic on our website to improve its functionality. This information does not identify individual users.
d. IP address logging and geolocation
We use services that log internet traffic to our website and email servers as a security and website performance measure. We also use IP address data to identify the geographic location of website users, and we use this data to improve site functionality and provide relevant content and products to users.
e. Online course management
Many of our online courses are offered through third-party services that collect your name and email address when you register. These services also provide both you and us with confirmation that courses have been successfully completed.
f. ACFE India Chapter Community
Members have access to fellow ACFE India chapter members. We share your member status, email, and city/country with this community service provider so they can identify you, and you can also choose to share your contact information, educational history, company name and professional interests to help you connect to anti-fraud professionals with similar interests. You can control what is displayed to others in the dashboard. Access to the Community is included with membership, but you may opt out at any time by selecting your directory preferences.
4. How We Use Your Information
A. We use the information we collect to:
a. Provide and manage our services, including membership access and educational resources.
b. Send newsletters, updates, and other communications relevant to your interests.
c. Improve our website functionality and user experience through analytics.
d. Comply with legal obligations and enforce our website policies.
B. Record retention and destruction
We have a record retention and destruction schedule that is designed to retain information for only as long as we need it to fulfill purchase orders; manage membership status; and comply with accounting standards, tax requirements, lawful court orders and other applicable laws. If you are a Certified Fraud Examiner, we need to keep some information permanently to be able to verify your certification dates, status with the organization, CFE application information and disciplinary record. This is necessary to ensure that we can enforce our professional standards and rules, and to accurately inform the public about those who are or have been certified by us as CFEs.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
A. Service Providers:
Third-party vendors that help us manage and operate our website and services. We use third parties to perform services on our behalf, including package delivery, printing, payment processing (including credit card processing), marketing, advertising and customer service. If you register to attend an ACFE event, we may share your registration information with the conference center or facility that is hosting the event for the purposes of registration and communications.
B. Sponsors and exhibitors
When we host conferences, we provide the exhibitor/sponsor with attendees’ physical mailing address (where permissible to do so). The exhibitor/sponsor is allowed to send two direct mailings to attendees (one before the conference and one after the conference), and does not receive attendees’ emails or phone numbers. We also provide access to free sponsored webinars, and if you register for these events, the contact information you enter on the webinar registration page is provided to the sponsor. The webinar sponsor can then contact you with information about their services (where permissible by law).
C. Legal Authorities: If required by law or regulatory agencies, or to protect our rights, property, or safety, or that of our users.
6. Data Security
We take reasonable steps to protect your data from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Our goal is to be transparent about the information we store about you. Many jurisdictions provide individuals with a right to require organizations holding their personal information to provide them access to it. In addition to complying with those requirements in specific jurisdictions, we will do our best to honor any request for access, correction, and deletion, to your personal information. Depending on your jurisdiction, you may have the right to:
– Access and obtain a copy of your personal data.
– Correct or update inaccurate information.
– Request the deletion of your data under certain conditions.
– Opt-out of certain uses of your data, such as receiving marketing communications.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: